Legal

Company information, terms, privacy & cookies.

Everything formal about m3r in one place, written to be read rather than skimmed past. If something here is unclear, ask — contact@m3r.dk reaches a person.

Last updated 20 August 2026 · Version 1.0

Company information Terms and conditions Privacy policy Cookie policy

Terms and conditions

These terms apply to the m3r platform — the hub at app.m3r.dk and the tools Tally, Sally and Olly — and to any setup or support work we do around it. They apply between your company (the "customer") and Bøjskov Rothmann Holding ApS ("m3r", "we", "us").

1. Scope

We contract with businesses only; consumer protection rules do not apply. These terms, together with our written order confirmation, form the whole agreement between us. Where they conflict, the order confirmation takes precedence. Any purchasing or standard terms of the customer only apply if we have accepted them in writing.

2. The service

m3r provides access to hosted software over the internet. The customer receives a workspace with its own database, user accounts for its people, and the tools it has subscribed to. Nothing is installed on the customer's equipment; a current desktop web browser and a working internet connection are required, and providing those is the customer's responsibility.

The platform is developed continuously. We may add, change or withdraw functionality. Where a change materially reduces the functionality the customer subscribes to, we give at least 30 days' notice, and the customer may terminate with effect from the date the change takes effect if the change is unacceptable to it.

3. Accounts and the customer's responsibilities

The customer decides who gets an account and what role they have, and is responsible for everything done through those accounts.
Credentials are personal and must not be shared between people.
The customer is responsible for the accuracy and lawfulness of the data it puts into the platform, and for having a legal basis for processing any personal data it uploads.
The customer must not attempt to access another customer's workspace, probe, load-test or attack the platform, circumvent access controls, resell or sublicense access, or use the service unlawfully.
The customer indemnifies us against third-party claims, fines and reasonable costs arising from its data, its use of the service, or its breach of these terms.
We may suspend an account or a workspace immediately where it puts the platform, our other customers or our infrastructure at risk. We inform the customer as soon as reasonably possible.

4. Fees and payment

A one-off setup fee is payable when the workspace is created, and covers the work described in the order confirmation. It is not refundable once that work has been carried out.
A recurring subscription fee is payable per company for the tools switched on, and includes hosting, backups, updates and support.
Invoices are issued monthly in advance, with payment due net 14 days. All prices are excluding VAT.
On late payment, interest and collection fees accrue in accordance with the Danish Interest Act (renteloven). If an invoice is more than 14 days overdue after a written reminder, we may suspend access to the workspace until payment is received. Suspension does not reduce the amounts owed.
Prices may be adjusted with 60 days' written notice, taking effect from the start of the next subscription period. Continued use after that date counts as acceptance; a customer that does not accept may terminate with effect from the date the new price would apply.
Where an annual commitment is agreed, the subscription is invoiced twelve months in advance at the discounted rate, runs for the full twelve months and cannot be terminated or refunded part-way. At the end of the period it continues month to month at the then-current standard rate unless renewed.
The listed price covers companies of up to 25 employees. Above that, the price is agreed separately; we will contact the customer rather than adjust an invoice without notice.
Amounts already paid are not refunded on termination, and unused parts of a period are not credited.

5. Trial period

Where a free trial is agreed, it runs for 14 days from the day the workspace is made available, after which the subscription begins automatically unless the customer has said otherwise in writing before the trial ends. No subscription fee is charged during the trial; an agreed setup fee remains payable. The service is provided during a trial on an as-is basis, without any commitment as to availability.

6. Availability, support and warranties

We aim to keep the platform available around the clock, and to place planned maintenance outside Danish working hours where practical. The service is provided as available: we do not warrant uninterrupted or error-free operation, and we give no guaranteed uptime percentage unless a service level has been agreed separately in writing and paid for.

Support is provided by email at contact@m3r.dk on Danish working days. We aim to answer within one working day; this is a target, not a guaranteed response time.

Except as expressly stated in these terms, we give no warranties of any kind, including as to fitness for a particular purpose or that the service will meet the customer's specific requirements. The customer is responsible for satisfying itself that the service is suitable before relying on it.

7. Customer data, backups and export

The customer owns the data it puts into the platform. We claim no rights over it, and we do not sell it, mine it or use it to train anything.
Workspaces are backed up nightly, with backups stored separately from the live copy. Backups are an operational measure for our own recovery purposes; they are not a substitute for the customer keeping its own copies.
The tools contain built-in exports the customer can take at any time: spreadsheet (.xlsx) exports of payroll and project effort in Tally, of the customer and deal list in Sally, and a structured JSON export of the organisation chart in Olly.
Beyond those, we provide a complete export of the workspace — every record as CSV files, together with a JSON copy — on written request, free of charge, while the subscription runs and for 30 days after it ends. We deliver it within 10 working days.
After termination we keep the workspace and its backups for 365 days, so that the data can be restored if the customer returns or discovers it needs something. After that they are deleted permanently and cannot be recovered. The customer may ask in writing for earlier deletion.
A full export requested more than 30 days after termination, or a restore of a closed workspace, may be invoiced at our applicable hourly rate.

8. Intellectual property and feedback

The software, its design, its documentation and any improvements to it remain our property. The customer receives a non-exclusive, non-transferable, non-sublicensable right to use the service for its own internal business purposes for as long as the subscription runs and the fees are paid. The right ends automatically on termination.

Suggestions, feedback and feature requests may be used freely by us without restriction, compensation or attribution. Features built following a customer request — including ones built for a single customer's workflow — may be made available to all customers, unless we have agreed otherwise in writing.

9. Confidentiality

Each party keeps the other's non-public information confidential and uses it only for the purpose of the agreement. The obligation continues for three years after the agreement ends. It does not cover information that is or becomes public without breach, or that a party must disclose by law.

10. Liability

Our total liability for all claims arising in any twelve-month period is limited to the fees the customer has actually paid to us in the six months preceding the event giving rise to the claim.

We are not liable for indirect or consequential loss of any kind, including lost profit, lost revenue, lost savings, loss of goodwill, business interruption, the cost of substitute services, third-party claims, or loss or corruption of data where the customer has not maintained its own exports.

We are not liable for failures caused by the customer's own equipment, network or configuration, by the customer's users, by incorrect data entered into the platform, or by decisions the customer takes on the basis of reports the platform produces.

Nothing in these terms limits liability that cannot be limited under Danish law, including liability for gross negligence or wilful misconduct.

11. Force majeure

Neither party is liable for a failure to perform caused by circumstances outside its reasonable control, including war, civil unrest, natural disaster, fire, epidemic, strike, general power or internet failure, cyber-attack, failure of an upstream hosting or network provider, or acts of public authorities. Payment obligations already incurred are not suspended. If the situation lasts more than 60 days, either party may terminate the affected part of the agreement without liability.

12. Term and termination

The monthly subscription runs from month to month. The customer may terminate at any time, with effect from the end of the month in which notice is given. Notice must be in writing, by email to contact@m3r.dk. An annual commitment runs for its full term, as set out in clause 4.
We may terminate a subscription for convenience with three months' written notice to the end of a month.
Either party may terminate with immediate effect if the other commits a material breach and has not remedied it within 30 days of a written request to do so.
We may terminate with immediate effect if an invoice remains unpaid more than 30 days after a written reminder, or if the customer becomes insolvent, is subject to bankruptcy or restructuring proceedings, or ceases to trade.
On termination, access ends at the end of the paid period, amounts already paid are not refunded, and clause 7 governs what happens to the data.

13. Changes to these terms

We may change these terms with 30 days' written notice by email to the customer's registered contact. Continued use of the service after the change takes effect counts as acceptance. A customer that does not accept a change may terminate with effect from the date the change would take effect.

14. References

We may state that the customer is a customer of m3r, and use its name and logo for that purpose on our website and in sales material. The customer may object to this in writing at any time, and we will then stop.

15. Assignment

We may assign the agreement, in whole or in part, to a group company or in connection with a sale or restructuring of the business. The customer may only assign the agreement with our written consent, which will not be unreasonably withheld.

16. Severability

If any provision is held to be invalid or unenforceable, the remainder of these terms continues in force, and the invalid provision is replaced by a valid one that comes as close as possible to the original intent.

17. Governing law and venue

These terms are governed by Danish law, excluding its conflict-of-law rules and the CISG. Disputes we cannot settle by discussion are brought before the Danish courts, with the Court in Sønderborg as the venue of first instance.

Privacy policy

This policy explains what we do with personal data — both for people who visit this website and for people who use the platform.

Who is responsible

Bøjskov Rothmann Holding ApS, CVR 44491729, Blæsborg 14, 6440 Augustenborg, Denmark. Questions and requests: contact@m3r.dk. We are not required to have a data protection officer and have not appointed one.

Two different roles

For this website and our own customer relationships, we are the data controller — we decide what is collected and why.
For the data a customer puts into the platform — employees, hours, salaries, contacts — the customer is the data controller and we are the data processor. We only process it on the customer's instructions. A data processing agreement covering this is part of the subscription.

Visitors to this website

Anonymous statistics, if you accept them: which pages are viewed, roughly where in the world the visit came from, and what kind of device. No cookies for advertising, no profiling, no cross-site tracking. Legal basis: your consent (GDPR art. 6(1)(a)), which you can withdraw at any time.
Server logs kept by our hosting provider for security and troubleshooting, including IP address, kept for a short period. Legal basis: our legitimate interest in operating a secure website (art. 6(1)(f)).
One necessary cookie that remembers your cookie choice, so we don't ask again on every page.

People who contact us

If you email us or use the contact form, we process your name, email address, company and whatever you write, so we can answer and — if it leads somewhere — prepare an offer. Legal basis: our legitimate interest in responding to an enquiry, and steps prior to entering a contract (art. 6(1)(b) and (f)). Enquiries that don't lead to a customer relationship are deleted after 90 days.

Customers and their users

For companies that subscribe, we process contact and billing details for the agreement itself, and account details (name, email, role) for the people who use the platform. Accounting records are kept for five years as required by the Danish Bookkeeping Act. Everything else is deleted when it is no longer needed.

Where the data is

The platform and this website run on servers in the United Kingdom, at Hostinger. The United Kingdom is covered by the European Commission's adequacy decisions, renewed in 2025 and running to 27 December 2031, which recognise UK data protection as essentially equivalent to the EU's — so personal data may be transferred there without additional safeguards.

We do not transfer personal data outside the EU/EEA and the United Kingdom, other than where a subprocessor listed below operates under an adequacy decision or the EU's standard contractual clauses. Our subprocessors are:

Hostinger (Hostinger International Ltd, Cyprus, EU) — servers, storage and backups, in a United Kingdom data centre (EU/UK adequacy). Hostinger uses its own sub-processors for parts of its infrastructure, under EU standard contractual clauses where data leaves the EEA.
Email provider — business email, EU/UK.
Analytics provider — anonymous website statistics, EU/UK, only where consent has been given.

We tell customers in advance if a subprocessor changes.

Security

Traffic runs over HTTPS. Passwords are stored hashed, never in plain text. Sign-in is rate-limited, sessions expire, and each customer workspace has its own database, separated from the others. Backups are taken nightly and stored separately from the live system.

Your rights

You may ask for access to the personal data we hold about you, have it corrected or deleted, have processing restricted, object to processing based on legitimate interest, and receive your data in a portable format. Where processing rests on consent, you can withdraw it at any time without affecting what happened before. Write to contact@m3r.dk and you'll get an answer within a month.

If you are an employee of one of our customers and your question is about data in their workspace, contact your employer — they are the controller of that data, and we will refer you to them.

You are always entitled to complain to the Danish Data Protection Agency, Datatilsynet, Carl Jacobsens Vej 35, 2500 Valby, datatilsynet.dk.

Cookie policy

A cookie is a small text file a website stores in your browser. We use as few as we can get away with, and none of them are for advertising.

Cookie	Purpose	Type	Lifetime
m3r_consent	Remembers whether you accepted or declined statistics, so you're not asked on every page.	Necessary	12 months
analytics cookie	Anonymous visitor statistics — which pages are read and how people arrive. No profiling, no cross-site tracking, no data sold.	Statistics (consent required)	TBC

Statistics are only collected if you press "Accept statistics". Choose "Necessary only" and nothing but the consent cookie is stored. You can change your mind at any time:

You can also block or delete cookies in your browser settings. The site works fine either way — none of its content is behind a cookie.

Fonts and other content

Fonts, images and code on this website are served from our own domain. There are no requests to Google Fonts, no embedded videos, no social media widgets, and no advertising networks — so no third party learns that you visited, whatever you choose above.

These pages are kept deliberately plain. If your legal or procurement team needs the same points in a signed document — a contract, a data processing agreement, or answers to a security questionnaire — write to contact@m3r.dk and we'll send them.